2-in-1 Hot & Cold Split Tumbler Stainless steel Travel Mug

Worry about Quality issue? Don't worry, All items are fully inspected prior to shipping in order to ensure the contents of the packages remain intact. Meanwhile, we will provide our solution for you whenever you have any problem on the product to let you feel relieved.     2.Worry about Customs issue? Don't worry, we will send you the message if the parcel was detained atcustoms, please try your best to contact custom take it out, if still can not take it out, we will arrange the re-shipment for you asap. We will act responsibly.     3.Worry about Shipping issue? Don't worry, we will give you 5% discounts on your next order if the parcel can not get there on time Under normal circumstances (see our shipping time on the listing please) But except for special case situations, Such as the uncontrollable case, outbreaks,drought, floods,natural disasters,the flight shipment over booking because of the festival and purchase peak season. If is that case, We will let you know the shipping situation once got your order, and tracking them tightly to let you feel relieved.     4.Worry about Lost package issue? Don't worry, Please wait patienly in 5 working days if the parcels still not get there. Otherwise, We can re-ship the parcel if it still not get there on time, But except for special case situations, Such as the uncontrollable case, outbreaks,drought, floods,natural disasters,the flight shipment over booking because of the festival and purchase peak season.                               5.Aftersale-service A: We don`t accept returns due to reasons "i don`t like it", "it`s not original", for the items will be exactly the sameas in the picture. B: If you have any quality problem with the stuff you receive, pls contact us in 48 hours immediatly , and keep all the shipping documents there in good condition, we will solve it for you in fast rate, pls be patient! C: If you wanna return the items for your personal reasons, such as "i don`t like it", "it`s not original", "i ordered a wrong style", "I wanna change into another kind", "I thought the item might be like...", if in these cases, you have to pay for the return postage and our postage from China to your country. D: If we both make clear that it is quality problem finally, we will provide free exchange upon on ur returning the item back.