Refund policy

Thank you for shopping at Nich General Store. We value your satisfaction and strive to provide the best quality products. Please read our refund policy carefully.

---

1. Eligibility for Refunds

You can request a refund within 7 days of receiving your order.

To be eligible, your item must:

Be unused and in the same condition that you received it.

Be in the original packaging.

Proof of purchase (order number or receipt) is required.

 

---

2. Non-Refundable Items

Items on sale or clearance.

Personal care products, undergarments, or hygiene-related items (for safety reasons).

Digital products or downloadable content.

 

---

3. Process for Refund

To initiate a return or refund, contact us at haleemamansoor32@gmail.com with your order details and reason for return.

Once your return is approved, we will provide you with return instructions.

You are responsible for paying your own shipping costs for returning the item unless the product is defective or damaged.

 

---

4. Refund Approval & Timeline

After receiving and inspecting your returned item, we will notify you via email about the status of your refund.

If approved, the refund will be processed within 7-10 business days to your original payment method.

 

---

5. Damaged or Defective Products

If you received a damaged or defective product, contact us within 48 hours of delivery with photos of the issue.

We will replace the item or offer a full refund at no additional cost.

 

---

6. Contact Us

If you have any questions regarding our Refund Policy, please contact us:
📧 haleemamansoor32@gmail.com