Help/Faq

Help & Frequently Asked Questions (FAQ)

Welcome to our Help & FAQ page! We’re here to make your shopping experience smooth and hassle-free. If you have any questions, you’ll likely find the answers below. If not, feel free to reach out to us anytime at haleemamansoor32@gmail.com.

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1. How do I place an order?

Browse our products and add your favorite items to the cart.

Click Checkout, enter your shipping details, and make payment.

You will receive an email confirmation once your order is placed successfully.

 

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2. What payment methods do you accept?

We accept:
✔ Debit/Credit Cards
✔ Bank Transfers
✔ Digital Wallets 

Note: We do NOT offer Cash on Delivery. All orders require advance payment to confirm processing.

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3. How long will delivery take?

Local Orders: Usually 3-7 business days.

International Orders: 10-20 business days depending on location.

 

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4. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. Use it to track your package easily.

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5. Do you offer returns or exchanges?

Yes! If you receive a damaged or incorrect product, contact us within 7 days of delivery. For full details, check our Return & Refund Policy.

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6. What if my order is delayed?

Please allow the expected delivery time. If it’s been delayed beyond the time frame, email us at haleemamansoor32@gmail.com with your order number.

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7. Are the products original and high quality?

Yes! We only source high-quality products to ensure customer satisfaction.

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8. Do you offer customer support?

Absolutely! You can email us anytime at haleemamansoor32@gmail.com or message us through our Contact Us page.